Powerful Telephone Skills: A Quick and Handy Guide for Any...

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Powerful Telephone Skills: A Quick and...

Powerful Telephone Skills: A Quick and Handy Guide for Any Manager or Business Owner (Business Desk Reference)

Name: Powerful Telephone Skills: A Quick and Handy Guide for Any Manager or Business Owner (Business Desk Reference)
ISBN: 9781564141071

Career Press

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Powerful Telephone Skills offers the practical guidance you need to convert frustrating exchanges into effective, productive transactions. This guide will teach you how to get your phone calls off to a good start, handle complaints with grace, screen callers tactfully and make a powerful impression on everyone you talk to.

श्रेणियाँ:

Business & Economics - Sales & Marketing

साल:

2005

प्रकाशन:

Career Press

भाषा:

english

ISBN 10:

1564141071

ISBN 13:

9781564141071